Individuals who want to obtain access to a certain service or product by a government or organization sometimes need to go through an application process. Evaluating applications may require multiple steps, and different criteria. Two issues arise when evaluating applications:
- Similar applications will be reviewed multiple times by different reviewers is a waste of time. Many portions of the applications are reviewed over and over again.
- Making sure that similar applications move to similar outcomes
At simMachines, we have applied similarity analysis in order to tackle those two problems. We reduce the amount of work reviewers have to do as similar portions of an application will be reviewed only once. In addition, we detect documents that have not been processed in a consistent way for further review.